This was posted on Vent, June 23, 2010
We're reposting this so that others will pay close attention to the foods they order from this eatery in case of food allergies, etc...
"Franco's pizza at Banwell and Tecumseh road delivered a 28 piece vegetarian pizza -- with ham and bacon on it. When I called to complain, the guy in charge said it's not possible to have meat on it and was going to send a driver to look... I suggested he should come personally because he's the one calling me a liar.
My husband brought the pizza pieces embedded with meat, back to show the guy. The guy said that doesn't mean anything, the whole pizza would have to have meat on it, which it did. He offered to make an eight piece replacement for the 28 piece pizza. My husband told him no - came back home, picked up the entire pizza and brought it back to show him.
He left the pizza.
The guy laughed when hubby told him we're calling the BBB.... I guess the consumer really has no say in anything.
Someone suggested calling the main branch of the company and reporting them. I found out they're not affiliated with each other but I have this particular branch owners name. I'm calling today to speak to him.
Realistically I wouldn't be able to eat anything from this place because it's dirty. If I can't trust to get food that isn't contaminated by other foods .... how can I trust that it isn't also contaminated by foreign bits of things, animal feces, bugs or anything else.... or that they'll sabotage my future pizza with something to get even for complaining. We've all heard about employees spitting (or worse) in someone's food -- I've even seen hidden video of things like this.
The guy (last night) tells me it's "not possible" to have meat on my pizza and even when my husband brought the pizza with the meat embedded in it back to show them, the guy said that doesn't mean anything....
Total jacka$$"
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